May 22, 2024  
2022-23 Crummer Graduate School of Business 
2022-23 Crummer Graduate School of Business [ARCHIVED CATALOG]

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OM 608 - Business Transformation through Operations

This course is intended for students with an interest in the transformation of organizations that have a focus on manufacturing, distribution, and sourcing operations; however, the principles and methods used in this course are applicable to a wide range of industries and organizational settings also include service organizations. In this course, we will focus on strategic, tactical, and operational decision-making and how these decisions interact with different functional areas of the firm to include manufacturing, sales, distribution, procurement, marketing, finance, information systems, and human resource management. We will develop a general and robust approach to evaluating a firm’s operations, organization, and business processes as a system, and we will consider organizational design, information system design, and financial considerations and decisions in detail. The teaching approach in this course is highly experiential in nature - being driven with computer games and simulations - in order to increase our understanding of how financial indicators, operational metrics, and other executive-driven measures all interact and affect overall organizational performance.

Concentrations - Operations and Technology Management

Credits: 3

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