RFLA 200H 08 - Transcultural Competence (CRN 10990)

Our professional and social surroundings are increasingly transcultural and shaped by cultural and linguistic diversity. In addition, modern workplace demands and professional opportunities take many of us to countries where people speak a different language and have different culture standards. How can we learn to communicate appropriately and effectively with people from diverse cultural backgrounds? In this class, we will explore the links between culture, language and communication, analyze the challenges of intercultural interaction, and learn ways to overcome them. Our theoretical explorations will be supported by case studies of real-life scenarios as well as interactive games and activities. Students will gain a solid foundation for the development of intercultural sensitivity and transcultural competence, so that they can successfully communicate, operate, and co-operate in diverse settings at home and abroad.